The Roundhouse Veterinary Hospital launches pioneering referral service
The Roundhouse Veterinary Hospital in Glasgow has launched a pioneering veterinary referrals service set to revolutionise access to advanced veterinary care throughout west central Scotland.
Launched at the BSAVA Scottish Congress, Roundhouse Referrals offers a comprehensive range of services, including advanced orthopaedic and soft tissue surgery and advanced outpatient diagnostic imaging.
Amongst the innovative aspects of the service are a ‘fixed price fix’, a guaranteed ‘same week solution’ and an interest free credit payment option.
Lead vet at Roundhouse Referrals is Ross Allan, an award-winning RCVS Advanced Practitioner in Small Animal Surgery, who has assembled a team of post-graduate certificate holding vets, supporting specialists, nurses and front-of-house staff all dedicated to providing a personal referral service.
Ross said: “We consider the launch of Roundhouse Referrals to be one of the most exciting developments in the provision of advanced veterinary services to clients in the West of Scotland for many years.
“While there are existing referral options, we want to remove some of the current challenges that prevent vets and pet owners from accessing these services.
Ross added: “We all know how frustrating waiting lists can be for vets and their clients, and by creating the ‘same week solution’ we pledge to arrange an appointment and provide a referral consultation within one week, something we feel will be reassuring to referring vets and clients. “In addition, we are delighted to improve provision for pet owners with financial restrictions such as low value or no insurance policies. Roundhouse Referrals has been established to address these concerns through the provision of a high quality, highly accessible service and ‘same week solution’ for referring veterinary practices, and through such services as our ‘fixed price fix’ and interest free credit.”
Similarly, we are committed to the principle of an easy to use service for referring vet and client: price certainty, the personal touch and great communication."
Roundhouse Referrals can undertake an extensive range of investigative and surgical orthopaedic procedures including: fracture repair; lameness investigation; growth deformities; arthrodesis; arthroscopic surgery and ligament or tendon injury. Its soft tissue services include: endocrine surgery; ENT; gastrointestinal; hernia surgery; oncological; thoracic; urogenital; vascular; wound management and reconstructive surgeries.
Roundhouse Referrals undertakes to work in partnership with referring veterinary practices to provide an easier referral system that will always return satisfied clients to the referring practice.
For further information about Roundhouse Referrals contact 0141 649 1316 www.rhr.vet
For further information please contact Ross Allan at tel 0141 649 1316
Issued on behalf of The Roundhouse Veterinary Hospital, part of the Pets’n’Vets Family, by Liquorice Media tel 0187 738 2961 www.liquorice-media.com
Date: 4 September 2017