Roundhouse Referrals offers festive season support for local practices
The Roundhouse Veterinary Hospital in Glasgow, a veterinary referrals service offering access to advanced veterinary care throughout west central Scotland, is offering much-needed support to local practices over the festive season.
Launched at the BSAVA Scottish Congress last September, Roundhouse Referrals offers a comprehensive range of services, including advanced orthopaedic and soft tissue surgery and advanced outpatient diagnostic imaging.
Amongst the innovative aspects of the service are a ‘fixed price fix’, a guaranteed ‘same week solution’ and an interest free credit payment option.
Lead vet at Roundhouse Referrals is Ross Allan, an award-winning RCVS Advanced Practitioner in Small Animal Surgery, who has assembled a team of post-graduate certificate holding vets, supporting specialists, nurses and front-of-house staff all dedicated to providing a personal referral service.
Ross said: “As a vet who has worked in practice for many years, I know that many vets encounter major problems referring clients in the run up to, and in the immediate aftermath of, the festive season. Our aim is to help such vets cope with what can be a challenging period through our open and accessible referrals service, which will be fully operational and available throughout the festive period and beyond.
“We might only have launched Roundhouse Referrals three months ago, but already we’ve handled many soft tissue and orthopaedic cases and are delighted to report that all cases referred to us have been seen quickly: often on the same day, or within 24 hours.
“The response to the introduction of our referrals operation has been very encouraging, with several local vets expressing appreciation of our accessible and approachable service, having previously experienced disappointment from having explored alternative referral avenues.
“The feedback is that referring vets also appreciate the additional option that Roundhouse Referrals gives to them and their clients: with a number of patients having Fixed Price Fix Referrals and successful treatment who would otherwise have been unable to receive the treatment they required.”
Roundhouse Referrals can undertake an extensive range of investigative and surgical orthopaedic procedures including: fracture repair; lameness investigation; growth deformities; arthrodesis; arthroscopic surgery and ligament or tendon injury. Its soft tissue services include: endocrine surgery; ENT; gastrointestinal; hernia surgery; oncological; thoracic; urogenital; vascular; wound management and reconstructive surgeries.
Roundhouse Referrals undertakes to work in partnership with referring veterinary practices to provide an easier referral system that will always return satisfied clients to the referring practice.
For further information about Roundhouse Referrals contact 0141 649 1316 www.rhr.vet
For further information please contact Ross Allan at tel 0141 649 1316
Issued on behalf of The Roundhouse Veterinary Hospital, part of the Pets’n’Vets Family, by Liquorice Media tel 0187 738 2961 www.liquorice-media.com
Date: 4 December 2017